Terms of Service

Please take a few minutes to review these Terms and Conditions. Your use of this Website and purchase of products therefrom constitutes your agreement to follow these Terms & Conditions and be bound by them.
Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of the United Arab Emirates.


From time to time there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.
We reserve the right to rectify any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (even after you have submitted your order).

Website Operations

Without liability whatsoever we may without prior notice, modify or discontinue operation of all, or portions of this Website at any time at our sole discretion, and assume no responsibility to update the Website.


We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically the website is hosted on a secure server and uses Secure Sockets Layer (SSL).
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. Your credit card number is not captured nor stored by our servers. However, any data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while we strive to protect your contact and transaction information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and therefore do not take any responsibility for any such leakage of such information. As such you are providing the information and undertaking the transaction solely at your own risk.

Online Payment

For acceptance of payments from customers for purchase of products and/or services offered on the website, we enter into arrangements with payment service providers as per industry practices. The entire payment transaction processing, verification, validation, and authorization would be governed by the terms and conditions of the payment service provider, credit or debit card issuer, voucher or coupon issuer or other approved payment solution provider. We will not be liable in any manner whatsoever, for any wrongful, unauthorized, erroneous or incorrect payment effected by a customer and payment service provider or its authorized partners using the website. Any complaints that customers may have against the payment mechanism or functioning or malfunctioning of the payment modalities are to be dealt with directly with the debit or credit card issuer or such approved payment service provider or their respective partners. Our obligation to deliver the products shall only arise after receipt of cleared funds in our account. In the event short funds are received, we will have no obligation to deliver the products or inform the customer. All information and details regarding payments should be between the customer and approved payment service provider and/or debit or credit card issuer and/or voucher or coupon issuer and/or other approved payment solution provider only. We accept payments online using Visa and MasterCard credit/debit card in AED & USD.

Software Compatibility

The Website and the software application made available on this Website are provided to the User on "as is" basis and without guarantees or representations of any kind (express or implied) or any liability to the fullest extent permissible pursuant to applicable law. Except in case of willful misconduct, we shall not be liable for any damages that have been caused by or in connection with the use of the Website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. KLM Middle East General Trading llc disclaims any responsibility for any harm resulting from the use by visitors of the Website. In any case we shall not be responsible for and disclaims any liability for any indirect, incidental, consequential and special damages, that have been caused by or in connection with the use of this Website.

Limitation of Liability

In no event will KLM Middle East General Trading llc or its related entities, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (I) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the price paid by you to KLM Middle East General Trading llc under this agreement during the twelve (12) month period prior to the cause of action. (v) any loss or harm caused to the customers or any third party on account of any wrongful, short, excess, erroneous payment having been effected KLM Middle East General Trading llc shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.


You agree to indemnify and hold harmless KLM Middle East General Trading llc and its related entities, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement, purchase of goods and/or services from the Website, use of the products or services purchased from the Website and payments made using the payment service providers.

Intellectual Property

This Agreement does not transfer from KLM Middle East General Trading llc to you any of its or third party intellectual property, and all rights, title and interest in and to such property will remain (as between the parties) solely with KLM Middle East General Trading llc or its respective owners. The KLM Middle East General Trading llc logo, and all other trademarks, service marks, graphics and logos used in connection with KLM Middle East General Trading llc or the Website are trademarks of KLM Middle East General Trading llc or its respective owners.
Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any KLM Middle East General Trading llc or third-party trademarks.

Copyright Infringement

As KLM Middle East General Trading llc asks others to respect its intellectual property rights; it respects the intellectual property rights of others. If you believe that material located on or linked to the Website violates your copyright, you are encouraged to notify us and we will respond to all such notices, which may include as required or appropriate removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of KLM Middle East General Trading llc or others, KLM Middle East General Trading llc may, in its discretion, terminate or deny access to and use of the Website.

Governing Law

This Agreement, and any access to or use of the Website will be governed by the laws of Dubai and the United Arab Emirates applicable therein. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates. United Arab Emirates is our country of Domicile.